Scott R's Blog: Convergence 2014

All of the Convergence Sessions have been posted!

Here is a subset I would recommend watching. There are plenty more that are excellent as well.

CRM Leo Release (Spring Update 1)

Leo: Transform your Customer Service with Microsoft Dynamics CRM - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122780&ShowKey=18130

Microsoft Dynamics CRM: Product roadmap and future vision - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122791&ShowKey=18130

CRM Mobility

Mobility Options in CRM - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122802&ShowKey=18130

Microsoft Dynamics CRM: Building and customizing mobile applications - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122803&ShowKey=18130

CRM Development / Engineering

Developer's guide to integration with Microsoft Dynamics CRM - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122886&ShowKey=18130

Microsoft Dynamics CRM 2013: Key platform enhancements - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122796&ShowKey=18130

Microsoft Dynamics CRM 2013: Upgrade considerations - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122794&ShowKey=18130

Microsoft Dynamics CRM: Customizing the user interface - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122885&ShowKey=18130

Microsoft Dynamics CRM: Performance planning, tuning and optimization - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122883&ShowKey=18130

CRM Social

Getting started with a social strategy - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122799&ShowKey=18130

Harnessing social technologies with Microsoft Dynamics CRM - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122798&ShowKey=18130

Social listening deep dive - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122880&ShowKey=18130

CRM Online

How Microsoft delivers your Microsoft Dynamics CRM online services - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122797&ShowKey=18130

CRM Unified Service Desk

Unified Service Desk: Enabling a super-agent! - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122779&ShowKey=18130

Dynamics AX

If you want to see something cool that is not CRM specific, check out this AX presentation on manufacturing. Customer Orders from Web Site, Processed by AX, AX triggers a 3D printer to create the product.

https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122864&ShowKey=18130

Business Leadership Sessions

A colleague and I wondered into one of these classes during some unscheduled time. These are sessions I did not even think about attending but turned out to be amazing. Not about technology but about building business / personal skills. Below are a few courses but I would recommend checking them all out.

Dale Carnegie Workshop: 20 ways to build trust and credibility with your team/leadership development - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122487&ShowKey=18130

Dale Carnegie Workshop: Build a better retention mousetrap and keep the people who have what it takes to raise performance to the next level - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122486&ShowKey=18130

Dale Carnegie Workshop: Leading effective virtual meetings - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122490&ShowKey=18130

Dale Carnegie Workshop: Producing results with people - https://vts.inxpo.com/Launch/Event.htm?DisplayItem=E122492&ShowKey=18130

Virtual Convergence Home Page –

Go to https://presentations.inxpo.com/Shows/microsoft/MSConvergence/3-14/Login/index.html